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Letter Services

Ensure timely correspondence, every time

Keep your communication on point

From welcome letters to counteroffers to adverse action letters, we can communicate in a clear and timely manner on your behalf. When welcoming the new members who account for the large majority of loans, we can customize letters using the messaging you want. When sending adverse action letters to consumers as required by law, we send the letters on your behalf—and provide you with a clear, complete confirmation log.

Leave your letters to us

We send legally required adverse action letters on your behalf

Receive a confirmation log for all letters printed, mailed and sent

Include your logo on all letters

Run letters up to three times per week

Customize welcome letter messages to your specifications

Send one-page standard length—or add further pages as needed